Welcome to EzeBuild UK. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing an order.
1. General Information
EzeBuild is an online store supplying building materials, hardware, home improvement products, plumbing items, tools, and related products across the United Kingdom.
We reserve the right to update, modify, or change these Terms and Conditions at any time without prior notice.
2. Website Use
By using this website, you agree that:
- You are at least 18 years old or using the website under supervision of a parent or guardian
- You will provide accurate and complete information when placing an order
- You will not misuse the website or engage in fraudulent activity
- You will not attempt to damage or disrupt the website
Any misuse may result in legal action.
3. Product Information
We aim to ensure all product descriptions, images, and pricing are accurate. However:
- Product images are for illustration purposes only
- Actual products may vary slightly in appearance or packaging
- Specifications may change without notice from manufacturers
- Availability is subject to stock levels
We reserve the right to correct any errors or inaccuracies at any time
4. Pricing
- All prices are shown in GBP (£)
- Prices may include VAT where applicable
- Prices are subject to change without notice
If a pricing error is found after an order is placed, we reserve the right to cancel the order and issue a full refund.
5. Orders
After placing an order, you will receive an order confirmation email. This does not guarantee acceptance of your order.
We reserve the right to cancel or refuse any order if:
- Products are out of stock
- Payment is not authorised
- Fraudulent activity is suspected
- Incorrect pricing or product information is displayed
6. Payments
All payments are processed securely through approved payment gateways.
We do not store or have access to your full payment card details.
7. Shipping & Delivery
- We offer FREE UK delivery on eligible orders
- Delivery times are estimates only and may vary
- Delays caused by couriers or external factors are beyond our control
- Customers are responsible for providing correct delivery details
Full delivery information is available in our Shipping & Handling policy.
8. Returns & Refunds
We offer a 30-day return policy from the date of delivery.
- Items must be unused and in original condition
- Customers are responsible for return shipping costs
- Refunds are issued after inspection of returned items
Full details are available in our Refund & Returns Policy.
9. Damaged or Incorrect Items
If you receive a damaged, faulty, or incorrect item, you must contact us within 48 hours of delivery.
Please provide:
- Order number
- Photos of the issue
- Description of the problem
We will assess and resolve the issue accordingly.
10. Intellectual Property
All content on this website, including:
- Text
- Images
- Logos
- Graphics
- Product descriptions
- Website design
is the property of EzeBuild and may not be copied or reused without permission.
11. Limitation of Liability
EzeBuild is not responsible for:
- Indirect or consequential losses
- Delays caused by couriers or external factors
- Improper use or installation of products
- Incorrect information provided by customers
Customers are responsible for ensuring products are suitable for their intended use.
12. Privacy Policy
Your personal information is handled according to our Privacy Policy.
By using this website, you agree to the collection and use of your information as described in that policy.
13. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes will be handled under UK jurisdiction.
Contact Us
For any questions regarding these Terms and Conditions:
EzeBuild UK
Email: info@ezebuild.co.uk
Phone: 02039303455
Website:
EzeBuild UK